When someone leaves your employ your relationship with them is far from over. Former employee’s future job opportunities depend on the references from their past employers and the stakes can be very high. A good reference can mean unlimited opportunities but a poor reference can be the equivalent of being “blacklisted.” Just where do you, [...]
Your vision is the primary message for your small business. The thoughts, insights, and aspirations you have for your business paint the picture of your organization that you want the world to see. The methods for spreading this message are numerous and each has its own strengths and weaknesses. But one way to showcase your [...]
Inspiration comes at both ends of the leadership equation. Leaders are called to guide and lead from many different directions but there is always an element of emotion and inspiration. The call to act as a motivator, guide, teacher, and mentor is usually the first step in a process whereby an individual begins a journey [...]
In the days when customers would walk through your door, the first thing an entrepreneur would do is introduce themselves. “Hi, I’m John, what can I do for you today?” A warm handshake, a smile, and the customer relationship was established. This relationship is something that any salesperson will tell you, is sacred. Without this [...]
More and more businesses are seeing the value of establishing mentoring programs for their employees but finding it hard to keep up with demand. Matching each employee with a mentor, with all the demands and responsibilities connected with the commitment, is a daunting task. One solution is to form a circle of mentors who can [...]
The good manager learns from day one that maximizing your resources is essential to good organizational management. Whether it’s people, materials, or money, using the resources on hand is the difference between success and failure. No resource is more critical or more hard to manage than your most valuable asset,your people. It is the law [...]
The stereotype that conflict is always detrimental is coming under attack from many researchers. There is a growing school of thought that conflict can stimulate an energetic and dynamic working environment that shakes apathy and compliancy to its core. However, there is an equally vocal group that finds conflict is always dysfunctional and its consequences [...]