Business Ian Magazine

“Happy people sell more,” is a cliche that every manager hears but doesn’t really listen to. Good morale seems to have a trickle down effect and when a manager is happy, everyone is happy. But to boost sales, everybody has to be happy even when the manager is not. Morale building through employee coaching has [...]

When you are trying to grow your business during those first few years, the ability to turn prospects into customers and to keep customers satisfied with your products and services is MISSION CRITICAL. However, some entreprenurs and small business owners may have a common misconception thinking their inside sales professionals and the customer service staffs [...]