Author Archive

Leadership and Conflict

There are many qualities that people look for in a leader: the ability to see what’s going on, a high level of self-awareness, the skill to motivate and inspire others, good communication and listening skills, the ability to see the big picture and bring others along. One thing that isn’t often in the ‘top 10′ [...]

All Change Please

Restructuring, redundancy, redeployment; mergers, acquisitions; downsizing, upsizing, expansion, streamlining; cost cutting, cost savings, cost justifications. All the above signal change, and if you’re like most people, change might just sit a bit uneasily with you. This is true whether you’re changing where your desk is positioned or changing jobs. It’s very rare to have no [...]

Overt and Covert Influencing

These days everyone has to be able to influence in some aspect of their lives, be it the workplace or on the personal front. Good influencing is a great skill to have and some people are just naturally adept at it. Whether using a charm initiative, empathy, business acumen, humour, persuasiveness, even persistence, there are [...]

The Quick Fix – Interpersonal Skills Training

We live in speedy times A call for good interpersonal skills development programmes We have fast foods, fast cars, fast CD players, fast faxes, fast e-mail. We have instant coffee, instant lottery winners, instant weight loss, instant hair growth. We expect things to happen ever more quickly and we have devised a raft of gadgets [...]

What Makes a Good Performance Appraisal?

There are increasingly two schools of thought (we’re sure there are probably 2002): one for and one against Appraisals. And in both, the bottom line still is that they will cost your company money if not handled well. As we know, in vast numbers of cases they aren’t. Although the appraisal format may be key, [...]

Personal impact – Making the Impact You Choose

Lots of people say first impressions matter. Indeed, the academics and psychologists who study this kind of stuff, say that people take about a nano-second to make up their minds on meeting someone new. You may call it a snap judgement; we think it’s more about the impact you make, and whether it’s the one [...]

Presentation Skills Training and Coaching Tips

Good presentation skills are within everyone’s reach. For many people, if not most, presenting can be a daunting and unpleasant experience. It needn’t be so, and here we’ll give you some simple tips to help you hone more effective presentation skills development. Presentations are an effective way to communicate to large numbers of people at [...]


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