Customer Service
Customer Experience: Fine Architecture or House of Horrors?
Imagine what would happen if you had dozens of architects and hundreds of contractors all working on your business. Now image if there was no master plan and each individual spoke his or her own unique language. It’s not hard to imagine that you would have something that would resemble the Winchester House [...]
Charter Airlines: Real Customer Service
If you want to experience customer service like you’ve never experienced before, then rent a private jet. You will be overwhelmed by the high quality and premium customer service that you experience.
The staff on a charter airplane is trained to provide incredibly strong customer service, and you will notice this the moment you step [...]
How Much Help Do Your Clients Need?
If you read my article a few weeks ago, you’ll know that over Easter I painted my living room a lovely cream magnolia colour.
I’m a big fan of the property programs that are on telly at the moment so I while I was feeling all excited about how fresh and pretty my living room [...]
Eye Contact and 3 Other Ways to Build Trust Through Customer Service Training
If you are looking for ways to improve your business and make more profits there is no easier or cheaper way to do it than through customer service training. Here are four simple tools to take your business to the next level and build that customer trust. Once you have read them I will teach [...]
