Telesales

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The 7 Deadly Sins Of Voice Mail

Today, it seems more important than ever that we make the most of our business communication. And when we’re selling, using voice mail is one of our most important tools.
By avoiding these 7-Deadly Sins of Voice Mail, you’re giving yourself a much better chance of having your phone call returned by your [...]


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The Importance of Acknowledging Prospects

This morning I received one of those calls that I hardly look forward to getting. You probably have had calls just like this:
Hello Mrs. Stanley, this is ABC carpet cleaning company, and we’re currently in your area cleaning carpets for other homeowners, and we’d like to offer you a free cleaning for any room [...]


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The Secret to Setting Appointments with Prospects

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it [...]


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How To Choose A Good Call Center For Your Company

While certain companies may find a receptionist more than enough to answer the phone, other companies may require significantly extensive call management. Any company that finds its phones ringing off the hook may want to consider hiring external call centers to handle their incoming as well as their outgoing calls.
Hiring a call center [...]